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PRIVACY POLICY

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AIK GIORDANO WEBSITE

Welcome to the privacy policy area of our website. We really care about the protection of our customers’ data and their privacy, so we invite you to read our privacy policy (hereinafter “Privacy Policy“) as well as our terms and conditions of service (hereinafter “Terms and Conditions” or simply “T&C“). In this Privacy Policy, we describe the performance and management of our website (hereinafter referred to as the “Site“) with reference to the processing of personal data (hereinafter referred to as “Personal Data” or “Data“) of users who access and navigate our website. This Policy is provided only for Aik Giordano’s Site and not for other sites and/or pages that users may access. The Data collected on this Site will be processed in full compliance with the current legislation on the protection of personal data and in particular the Regulation (EU) 2016/679 (“Regulation” or “GDPR“) and Directive 2002/58/EC (“ePrivacy Directive“).
  1. Data controller
The Data Controller is Mercanti d’Oro S.r.l. (“Mercanti d’Oro“, “Company“, “Data Controller” or “We“) which defines the purposes and means of processing of the Data of the user who accesses and navigates on this Site. Please contact us at the following addresses:  
  1. Type of Data processed
We collect and process your Personal Data in several ways: When you use our Site, or when you use your smartphone or your mobile device, we may automatically collect Data about how you access and use our web page, as well as information about the device you are using to access and navigate the Site. We use this information to improve and personalize your experience and to make our services and web page better. We may collect this information through location identification technologies and similar systems. Below is a summary table listing the information we may collect automatically:
Information automatically collected on Our Site
Details of your devices used to access the Site Through the device you use, we may receive information about your browser, IP address and log files, and connection system.
Analytical Data We may collect Analytical Data or use third party analytical tools to measure trends in our Website usage to better understand our users in order to obtain statistical data and to improve our services.
Anonymous Data We may collect anonymous information related to the navigation of the Site and the number of users who have accessed our Web page.
On this Site, we do not process Personal Data belonging to special categories (formerly “sensitive data”), i.e. data revealing racial or ethnic origin, religious or philosophical beliefs, political opinions, trade union membership, health or sex life. In the event that we receive this information, we will immediately delete the Data.
 
  1. Purposes and legal basis of the processing
We process your Personal Data for the following purposes:
a) Ensuring access to and allowing navigation on Our Website We collect and process your Personal Data to allow you to access and navigate Our Site in order to find out about our offers, products and services. Legal Basis: allowing you to access and navigate the Site to enjoy Our services.
b) purchasing our products on the Site We may process your Personal Data to allow you to purchase our products in the e-commerce area of the Site. For this purpose, we may collect information regarding the payment method you intend to use to complete your purchase. If you use a credit card, the payment process will be handled by a third party company that operates as our service provider. You can also pay via PayPal. If you intend to pay by a bank transfer, you can use our IBAN reference on the Site and send us an e-mail to confirm the payment. You can use your Order ID as the reason for payment. We will only process the Data strictly necessary to allow you to purchase products on our e-shop in the e-commerce area. In particular, we may ask you to provide us with the following information, for billing purposes: – Personal data (First and last name); – Contact details (Country/region, Province, city, zip code, Street/Square/Square, reference number, telephone number and e-mail address); – Additional information you wish to provide us with. Legal Basis: the fulfilment of Our contractual obligations.
c)  Complying with our legal obligations We may process Personal Data collected through the Site to comply with our regulatory and legal obligations and/or orders from governmental authorities when we are required to provide such communications. Legal Basis: the compliance with Our legal obligations.
d) Responding to your questions and requests regarding our products and services We may process your Personal Data in order to respond to requests and questions regarding our offers, products and services that you submit to us by e-mail or by phone or via Whatsapp, ensuring timely assistance. Legal Basis: handling, in an appropriate and timely manner, your requests and ensuring the the services, based on our pre-contractual and contractual obligations.
e)  Sending newsletter on Our activities In case you are interested in our marketing activities, We may send you our newsletters about events, vernissages and exclusive activities We organize for both our jewels and watches collections. We invite you to fill out the form on the site to subscribe to our service. Legal Basis: your previous consent to marketing activities in order to remain up to date with Our news and projects. If you have already purchased products and if you are interested in our jewelries or watches, We may keep you up to date by sending you e-mails about similar products. Legal Basis: Our legitimate interest in keeping you updated on products similar to those purchased by you or in which you have shown interest. You can always unsubscribe from Our newsletter service by sending us an email or otherwise informing Us using the contact details you will find on Our Site.
f)  Ensuring the proper functioning of the Site We may use your Personal Data to answer to reports or complaints concerning the correct functioning of the Site. Legal Basis: our legitimate interest in ensuring the proper ICT functioning activities.
g) Keeping you up to date with news and changes – including functional changes – to our services and providing Our Privacy Policy We try to keep you up to date with news and changes – including functional changes – to Our services. For this purpose, We may provide you with information about changes and updates to Our policies on the processing of Personal Data and the conditions of Our services. Legal Basis: Our legitimate interest in informing you in advance of any changes to the Site.
h) Preventing fraudulent activities We may process Data and information collected about fraudulent activities or criminal acts related to the use of the Site for the purpose of detecting and preventing fraud or abuse. Legal Basis: Our legitimate interests in protecting our Company and Our users from fraudulent activities.
i)  Protecting Our legitimate interests We may process the Data and information collected to enforce our rights, to protect Our business, to ensure our legitimate interests, Our safety and to enable us to pursue available judicial and/or extrajudicial remedies or limit any damages that may be awarded against us. Legal Basis: Our legitimate interests in protecting our Company.
   
  1. Nature of the processing
The processing of Personal Data is necessary in order to achieve the purposes set forth in point 3. With regard to the provision of Data for promotional purposes, related to events, vernissages and exclusive activities carried out by the Data Controller, users are free to provide Us with their consent, without prejudice to the navigation of the Site, the purchase of products or other services that we may render.
  1. Recipients of Personal Data
Your Personal Data may be communicated to our suppliers in order to provide maintenance and services on our Site or to process payments. The companies we use may also be located outside of Europe. We ensure that the communication of Data and information will take place in accordance with the provisions of the GDPR and applicable data protection legislation. On Our Website you can find links to some social network platforms (hereinafter “Platforms“) that can lead you to the respective social profiles of our Company. Please note that these buttons are merely links. However, We inform you that if you use these links, some of your Data may be transmitted to the indicated Platforms. The companies that manage these Platforms may also be based outside of Europe (e.g. Facebook and Instagram). In order to have more information about the processing of your Personal Data through these Platforms, We invite you to read the privacy policy of each social network.  
  1. Data Subject rights
According to the Regulation, as data subject, you have the right to access your Data, to obtain at any time the confirmation of the existence or not of the same and to know their content, origin, geographical location, as well as to ask for a copy. You also have the right to verify the accuracy or request its integration, updating, rectification, limitation of processing, erasure, anonymization or blocking of Data processed in violation of the law, and to oppose in any case the processing. In addition, you have the right to request the portability of your Personal Data. You may withdraw your consent to the processing of your Data at any time, without prejudice to the lawfulness of the processing based on the consent provided before the revocation request. Right to complain to the Data Protection Authority – you have the right to complain to the Italian Data Protection Authority, which can be contacted at https://www.garanteprivacy.it/.   Please contact us at the following addresses to exercise your rights:  
  1. Data retention period
We will store your Personal Data for as long as necessary to achieve the purposes set forth in Section 3 and in accordance with Our legal obligations. For newsletter activities, we will store your Data until you request to unsubscribe from Our service.
  1. Security measures
We take all reasonable steps to protect your Data from unauthorized access. We aim to protect our users’ information in compliance with regulatory requirements. We regularly evaluate the effectiveness of technical and organizational measures with the aim of ensuring continuous improvement in the security of processing. However, We cannot ensure for certain the security of information transmitted to our Site.  
  1. Data transfer
We may share some Personal Data with our service providers in order to provide a complete service. Some of these service providers may operate and/or be based outside the European Union. This means that We may transfer Personal Data to suppliers outside the European Economic Area (“EEA“). If we do transfer Personal Data outside the EEA, we will process it accordingly by entering into data protection agreements and standard contractual clauses (“SCCs“) as required by European law.
  1. Applicable Law
The processing of your Personal Data is carried out in full compliance with privacy regulations, in accordance with Regulation (EU) 2016/679, Directive 2002/58/EC on privacy and electronic communications, national data protection regulations and the provisions of the Italian Data Protection Authority. Last update: March 2022  

COOKIE POLICY

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AIK GIORDANO WEBSITE

Preamble The Cookie Policy of the Site of Aik Giordano describes the different types of cookies we use in relation to our website (hereinafter only “Site“), which the user can access and navigate on. Mercanti d’Oro S.r.l. (“Mercanti d’Oro”, “We” “Data Controller” or “Company”) acts as the Data Controller of this Cookie Policy and determines the purposes and means pursuant to Regulation (EU) 2016/679 (“Regulation” or “GDPR“) and in accordance with the provisions of Directive 2002/58/EC(“ePrivacy Directive”).
What are cookies? Cookies are small text files that may be used by websites to make the experience more efficient for you. Cookies allow us to store small amounts of information on your computer or mobile application about your visits to our Site.
Why does this Site use cookies? We use cookies for several reasons. Necessary cookies are used to ensure the proper functioning of the Site. We may also collect information on the use of the Site by users in an anonymous form such as: pages visited, time spent, traffic origins, including geographic origins. These cookies are sent from third party domains external to our Site. We would like to inform our users that this Site uses various types of cookies, including technical, statistical, performance and marketing cookies.
How do We use cookies? We may store cookies on your device if they are strictly necessary for the operation of this Site. For all other types of cookies, We will need your consent. Therefore, when you access Our Website, you can switch on non-strictly functional tracking technologies by activating the respective buttons (“opt-in“).
What type of cookie do We use? The cookies on our Site are primarily used to understand how the Site behaves, how you can interact with Us through the Site, how to keep our services secure, and generally to provide you with a better experience and help to speed up future interactions with the Site. Some of the Cookies are used for marketing purposes but they require your consent before activation. At any time, you can change the cookie settings in your browser that allow you to use all features when browsing Our Site. Please read Our privacy policy on Our Site which contains all the information about who We are, how We process your Personal Data and how you can contact Us.
  Below, We outline the types of cookies We use when you browse Our Site. Technical/functional cookies help make the Site usable by enabling basic features such as page navigation and access to secure areas. The Site cannot function properly without these cookies. These types of cookies are present on our Website. Analytics cookies help us understand how visitors interact with us by collecting and transmitting information in an anonymous form. These cookies may transmit relevant information to us in aggregate and anonymised form. These are cookies used for performance analysis that collect information about how you use our Website. For example, they store which pages you visit and monitor whether any errors occurred during your visit. Marketing cookies can be used to profile the user, i.e. to “observe” their behaviour, for example in order to send targeted advertising, (as in the case of Programmatic Advertising) to measure the effectiveness of the advertising message and adopt consequent commercial strategies. They can only be activated with the user’s consent. Cookie settings and preferences You can choose whether or not to accept cookies by using your browser settings. The total or partial disabling of technical cookies may compromise the optimal use of the Site. Disabling “third party” cookies, however, does not affect in any way the navigability. Browsers allow you to define different settings for “proprietary” and “third party” cookies. For example, in Firefox, through the menu Tools->Options->Privacy, you can access a control panel where you can define whether or not to accept different types of cookies and proceed to their removal. On the web it is easy to find documentation on how to set the rules for managing cookies for your browser, as an example we report some addresses for the main browsers:   Last update: march 2022
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